Question: I'm receiving sporadic errors in the UI or the application log (goanywhere.log or node specific goanywhere.log) that say "Communications Link Failure. The last packet successfully received from the server was xxx milliseconds ago. The last packet sent successfully to the server was 0 milli...

Hi Standman, Noting the version that your project is running, 4.6.1, we added a fix in 4.7.0 for the modify rowset task when no column subelements are added to the task. Here is a link to the release notes for Director: http://www.goanywhere.com/support/release-notes/goanywhere-director and specific...

Hi cderendinger, If you have a specific file you need to grab, you'll drill down to the wildcard filtering portion of the fileset. To do this, click NEXT from the FILESET element and Add a Wildcard Filter, then NEXT and Include Files. In your case, you'll be filtering for *.xlsx. Be sure to define a...

Hi cderendinger, In order to use FTP to pull any and all files that are located in a directory, you'd utilize a fileset on the FTP Get task. You can add a fileset to the FTP Get by clicking on the NEXT button of the FTP Task screen, after you've specified the destination directory. Here is an exampl...

Hi Brad, You can make a user's home directory point directly to this windows location/share. What I would recommend doing is setting the web user's home directory to point to this network share you have set up in GA Services. If this is the only place you'll ever need this web user's uploads to go, ...

Hi Rob, Our support staff worked with David Lasiter today. The issue stemmed from the catalina.out file being too large for the iSeries to process. Once the file was renamed and a fresh catalina.out file was created, the error "An SQL data change is not permitted for a read-only connection, user or ...

Hi Nana111, I have good news for you then, GoAnywhere Director can translate your data from an excel spreadsheet to an iSeries file. In fact, if you'd like to read more about the different types of formats that GoAnywhere Director can read and write, here is a direct link: http://www.goanywhere.com/...

Hello Carter,
I am going to contact you directly about this as there are a few different questions I have about this issue you are experiencing.
You'll hear from me shortly.

Thanks,
Chris