Search found 12 matches

Search found 12 matches Page 1 of 2
by Support_Jerrod
Fri Apr 23, 2021 3:43 pm
Forum: Knowledge Center
Topic: JCE cannot authenticate the provider BC
Replies: 0
Views: 30161

The error java.lang.SecurityException: JCE cannot authenticate the provider BC at javax.crypto.Cipher.getInstance(Unknown Source) has been reported after applying PTF Group SF99730 Level 20310 . The update breaks PGP encryption/decryption. Other issues around encryption/ciphers may be encountered wi...
by Support_Jerrod
Tue Sep 08, 2020 5:38 pm
Forum: Knowledge Center
Topic: PKIX path building failed
Replies: 1
Views: 25121

If you’re receiving a PKIX error when attempting to connect to outlook.office365.com, the GoAnywhere support team has identified two Globalsign certificates that may be missing from the key vault or trust store. These two Globalsign certificates have been attached for your convenience. After the cer...
by Support_Jerrod
Fri Sep 13, 2019 4:18 pm
Forum: Knowledge Center
Topic: SFTP client download using Cyber Duck fails with "illegal offset when working on encypted folder"
Replies: 0
Views: 23803

When a web user's files are located in an encrypted folder, file uploads/downloads can not be resumed. By default, Cyber Duck is configured to segment file downloads with multiple connections per file. This setting must be disabled (Edit > preferences > Transfers) in Cyber Duck in order to successfu...
by Support_Jerrod
Fri Jul 05, 2019 4:48 pm
Forum: Knowledge Center
Topic: Newly Configured REST Server resource fails with 400 or “It is not on the appropriate screen or unknown” error
Replies: 0
Views: 6717

In some older versions of REST server implementations, authentication is transmitted preemptively opposed to when a client connects to the server, and the server asks the client to login. In this scenario, the REST server requires authentication to occur in a request header upon connection. In order...
by Support_Jerrod
Thu Jun 13, 2019 9:14 am
Forum: Knowledge Center
Topic: SAML Single Sign On - No RelayState parameter found
Replies: 0
Views: 9805

This error on the screen or in the GoAnywhere.log indicates the SAML ID Provider (IDP) is not providing a relayState parameter. This parameter is needed in GA MFT and is part of the SAML specification. The relayState parameter is meant to indicate where the user should end up after authenticating wi...
by Support_Jerrod
Mon Apr 01, 2019 4:24 pm
Forum: Knowledge Center
Topic: Why Does My Newly Configured SFTP Resource Hang Indefinitely?
Replies: 0
Views: 5924

Question: I have just set up a new SFTP Server resource and when I test it, the resource just hangs/spins without ever receiving a response. Why is this happening? Answer: By default, the SFTP client/resource is not configured to use a specific authentication method; therefore, when negotiating the...
by Support_Jerrod
Fri Mar 29, 2019 4:35 pm
Forum: Knowledge Center
Topic: What to do if GoAnywhere is failing to start?
Replies: 0
Views: 9447

Clustered Environments: 1. If the GoAnywhere service is failing to start, the first place to look is the Tomcat logs. Tomcat logs (from each server) [installDir]/goanywhere/tomcat/logs/Catalina.out If running on Windows , look for: Commons-Daemon(ceationDate).log Stderr(ceationDate).log Stdout(ceat...
by Support_Jerrod
Thu Sep 27, 2018 4:38 pm
Forum: Community Forum
Topic: MFT cluster - what do you do for files?
Replies: 1
Views: 5355

Ultimately, this is up to you and your organization; however, we do see a lot of our Windows customers using DFS or NAS devices with real-time backup. We also see a lot of Linux/Unix customers using mountpoints to a Linux file server. For an environment specific consultation, our professional servic...
by Support_Jerrod
Wed Mar 21, 2018 10:55 pm
Forum: Community Forum
Topic: AS2 sending to Trading Partner using a Variable
Replies: 1
Views: 5441

Hello Brock, You can do this by utilizing the Create File List and For-Each Loop tasks. When using the AS2 task inside of the For-Each Loop, the project will transfer each file in its own separate transmission. I added a delay to ensure that the session has adequate time to close between transfers. ...
by Support_Jerrod
Thu Mar 15, 2018 8:47 pm
Forum: Community Forum
Topic: XMLWrite to multiple files
Replies: 1
Views: 6032

Hello Lloyd, In this scenario, we recommend using the Print task instead of the Write XML task. Using the print task inside of a For-Each Loop will create a separate XML for each UPC number when the Append option is set to False in the advanced settings of the print task. In the print task, you will...
Search found 12 matches Page 1 of 2