Question: When validating an LDAP login method using the Test option, I am able to get a “Authentication Successful” test. However, when attempting to synchronize users that should be tied to that LDAP method, MFT shows no users or groups have been pulled in. What is the cause of this behavior? Ans...

You can achieve this by using a recursive Monitor that points at the root directory for the subset of folders in question. This will get the list of all files passed from the monitor to the Project. Once you have passed the file list to the Project via the Monitor, you can filter results on specific...

Question: Is GoAnywhere MFT or any components of the software susceptible to the recent OpenPGP & S/MIME vulnerabilities? Answer: In light of the recent OpenPGP & S/MIME warning ( EFAIL ), HelpSystems has performed a software security review of GoAnywhere Managed File Transfer (GoAnywhere) to ensur...

Question: Are there any JVM options to help GoAnywhere perform garbage collection at optimal specifications? Answer: Although the operation of GoAnywhere depends on the Java Virtual Machine to operate properly, we cannot recommend any options at this time. Since GoAnywhere MFT can perform a plethor...

When connecting GoAnywhere to an LDAP server it is possible to receive different error and data codes. Here is a list of common LDAP error codes and their meanings: 0 - LDAP_SUCCESS 2 - LDAP_PROTOCOL_ERROR 49 - LDAP_INVALID_CREDENTIALS 52e - Invalid credentials Data code 52e points to invalid creden...

Question: I am getting the error "Job log too large to index" in my job log. What is the cause of this error as my project looks to have completed as expected? Answer: When the above error appears in a job log it means that GoAnywhere MFT has attempted to index the job log in its global search inde...

The issue that you are running into is a difference between what GoAnywhere MFT is expecting as a Record Delimiter and what the file actually is. If the file was created on a Linux OS, the EOL characters only consist of LF characters but MFT is set to look for CRLF to separate each record. Since the...

Question: When the automatic purging of our Oracle database occurs, the purge fails with the following error: ERROR An error occurred while purging the audit logs for service 'FTP' com.linoma.dpa.dao.DAOException: ORA-30036: unable to extend segment by 8 in undo tablespace 'UNDOTBS1' at com.linoma....

Question: Why don't we see the administrator ports binding to the IPv4 interface? We believe we have this configured correctly, but the admin ports are only binding to the IPv6 interface: [root@goanywhere-mft ~]# netstat -na | grep -i listen tcp6 0 0 :::8000 :::* LISTEN tcp6 0 0 :::8001 :::* LISTEN...