After upgrading to 2.0, we are unable to edit a project.

View some of the Frequently Asked Questions to our support staff. Included are some tips and tricks making this forum ideal for users getting started with GoAnywhere Director. Note: Users can reply to existing topics but only our support staff can add new topics to this forum.
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Support Specialist
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Joined: Thu Mar 05, 2009 3:49 pm
Location: Ashland, NE USA

Post by Support_Julie » Fri Mar 06, 2009 4:27 pm
If you are unable edit a project after upgrading to version 2.0, it could be because of the Browser cache. It is common for Browsers to cache GoAnywhere scripts (JavaScripts) so the pages load faster. In 2.0, several changes were made to scripts and new scripts were added. In order for your browser to pick up these latest scripts, you need to clear the cache.

Clearing the cache depends on what browser you are using.

For Firefox:
  • Select Clear Private Data... menu item under the Tools menu
  • In the Clear Private Data dialog, check the Cache checkbox
  • Click on Clear Private Data Now
For Internet Explorer:
  • Select Internet Options menu item under the Tools menu
  • Click on Delete... button under the Browsing History section
  • In the Delete Browsing History dialog, click on Delete files... button in the Temporary Internet Files section
The above instructions for clearing the cache may not be accurate depending on the browser's version you are using. Please consult the Browser's documentation in that case.
Julie Rosenbaum
Sr Support Analyst
e. [email protected]
p. 1.800.949.4696
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