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Backing up GoAnywhere User Data

View some of the Frequently Asked Questions to our support staff. Included are some tips and tricks making this forum ideal for users getting started with GoAnywhere MFT, Gateway, Agents, etc.
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  • Support_Jake
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Backing up GoAnywhere User Data

by Support_Jake »

User Data
All user data and configurations for GoAnywhere are stored in a folder called userdata, which is located
under the GoAnywhere installation directory.

The default paths to the userdata folder for each platform are listed below:
  • Windows: C:\Program Files\Helpsystems\GoAnywhere\userdata
  • IBM i: /Helpsystems/goanywhere/userdata
  • Linux and UNIX: /usr/local/Helpsystems/GoAnywhere/userdata
In recent versions this path was updated so you might be using these folders:
  • Windows: C:\Program Files\Fortra\GoAnywhere\userdata
  • IBM i: /Fortra/goanywhere/userdata
  • Linux and UNIX: /usr/local/Fortra/GoAnywhere/userdata

You should backup the GoAnywhere userdata folder (and its contents) in your regular backup
processes. It is recommended to backup this userdata folder at least daily.
Jacob Przybysz
Associate Support Manager
+1 402.944.4242 Image fortra.com
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