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decrypt error

Posted: Mon Nov 14, 2016 4:11 pm
by ehersh
When trying to SFTP a file to an external server we get the error [8026 - SFTP/SSH] Failed to decrypt the password specified for attribute 'password' in element 'sftp'. We are not using PGP or anything just sending the file.

Re: decrypt error

Posted: Mon Nov 14, 2016 6:00 pm
by Support_Rick
If using a Resource for your connection, please verify that you clicked the "Encrypt" button and the "Password is Encrypted" is set to "Yes".

Otherwise, if you are overriding the UserID/Password within your project from the FTP Server tab on the task, make sure to click the "Encrypt" and the "password is encrypted" is set to "yes". Either way, the issue is this is out of sync. If not encrypting your password, make sure the "password is encrypted" is set to no.

Re: decrypt error

Posted: Tue Nov 15, 2016 8:08 am
by ehersh
Ok thank you very much that worked. However we are now getting the message •

Project 'Better Health Weekly Encounter Upload' failed. Job number is '1397289483850'.
• [9001 - Flag Job as Error] com.linoma.ga.projects.tasks.ftp.RemoteFile cannot be cast to com.linoma.commons.file.BaseFile

Re: decrypt error

Posted: Tue Nov 15, 2016 8:41 am
by Support_Rick
Make sure that you are processing a LOCAL files variable... not a REMOTE files variable.

Re: decrypt error

Posted: Tue Nov 15, 2016 12:03 pm
by ehersh
Thank you that did it, have a good day.