Decryption Error

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Joined: Mon Nov 03, 2014 7:04 pm

Post by malbec » Mon Nov 03, 2014 7:17 pm

When I try to decrypt a file sent from a trading partner, I get an error message saying " premature end of stream in PartialInputStream". I have successfully decrypted files from this trading partner before but I noticed when the row limit exceeds 22 rows in the spreadsheet, this error occurs.

I'm running version 1.0.1 on a Windows 7 machine.

Any help on this will be greatly appreciated. Thanks in advance.


Support Specialist
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Joined: Thu Jul 19, 2012 9:15 am
Location: Ashland, NE

Post by Support_Jon » Wed Nov 19, 2014 9:12 am

In some instances this error can occur if the encrypted data packet length is wrong. When this occurs, it typically points to an issue in the encryption process. I would recommend you bring this up with your trading partner and see if they can investigate this further.

Thanks - Jon
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