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Decryption Error

Posted: Mon Nov 03, 2014 7:17 pm
by malbec
Hi

When I try to decrypt a file sent from a trading partner, I get an error message saying "java.io.EOFException: premature end of stream in PartialInputStream". I have successfully decrypted files from this trading partner before but I noticed when the row limit exceeds 22 rows in the spreadsheet, this error occurs.

I'm running version 1.0.1 on a Windows 7 machine.

Any help on this will be greatly appreciated. Thanks in advance.

Re: Decryption Error

Posted: Wed Nov 19, 2014 9:12 am
by Support_Jon
Hello,

In some instances this error can occur if the encrypted data packet length is wrong. When this occurs, it typically points to an issue in the encryption process. I would recommend you bring this up with your trading partner and see if they can investigate this further.

Thanks - Jon