Failure to startup SFTP service
View some of the Frequently Asked Questions to our support staff. Included are some tips and tricks making this forum ideal for users getting started with GoAnywhere MFT. Note: Users can reply to existing topics but only our support staff can add new topics to this forum.
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- Joined: Thu Jul 26, 2018 2:03 pm
Question:
My SFTP service is not starting, what could be the cause of this?
Answer:
Does your GoAnywhere system have FIPS 140-2 Compliance Mode enabled?
In order to remain FIPS compliant, GoAnywhere systems running in FIPS mode will only allow the use of FIPS approved ciphers. At the moment, the following three ciphers are the only FIPS approved ciphers -
To fix this issue, go to the SFTP service and click edit. Select "Server." Under the "Selected" column for the "Enabled Cipher Algorithms" field, remove any ciphers but the 3 specified above. Save your changes and restart the service. The service should now start and function properly.
My SFTP service is not starting, what could be the cause of this?
Answer:
Does your GoAnywhere system have FIPS 140-2 Compliance Mode enabled?
In order to remain FIPS compliant, GoAnywhere systems running in FIPS mode will only allow the use of FIPS approved ciphers. At the moment, the following three ciphers are the only FIPS approved ciphers -
- AES256-CBC
AES192-CBC
AES128-CBC
To fix this issue, go to the SFTP service and click edit. Select "Server." Under the "Selected" column for the "Enabled Cipher Algorithms" field, remove any ciphers but the 3 specified above. Save your changes and restart the service. The service should now start and function properly.
1 post
Page 1 of 1