Skip to content

FTPS ports

Post any question you may have in regards to GoAnywhere MFT and let our talented support staff and other users assist you.
If you need a quicker response, please create a support ticket via the customer portal my.goanywhere.com or contact our support team by email at [email protected].
  • Markus_a Offline
  • Posts: 11
  • Joined: Tue Jan 03, 2017 4:23 am

FTPS ports

Post by Markus_a »

Hi,

we have tried to configure FTPS to use specific passive ports under "FTPS Configuration", we have sett a range as xxxxx-xxxxx but when we are connecting we can see that the server still tries to reply on port 31xxx just like it did before we made the changes.

We have tried to restart the FTPS service after we have applied the changes, we have even restarted the whole server running mft since the FTPS service always freezes for us when we try to just restart the FTPS service.
When we look at the configuration of the service we can see that our desired port range is set under the configuration.

Is there somewhere else we need to change too, or is the function known to be broken?

We are running GoAnyWhere MFT 5.4.2.

BR,
Markus
  • Support_Rick Offline
  • Support Specialist
  • Posts: 590
  • Joined: Tue Jul 17, 2012 2:12 pm
  • Location: Phoenix, AZ
  • Contact:

Re: FTPS ports

Post by Support_Rick »

Markus,

Are you connecting through a Gateway? If so, the Passive Port Range associated to the Gateway Service will preclude anything in the configuration in GAMFT. This means, if you took the defaults during setup for the Gateway, it is pre-defined at 30000-32000. You will have to tweak this range from the Configuration XML on the Gateway server to accommodate the range you need.
Rick Elliott
Lead Solutions Consultant
(402) 944.4242
(800) 949-4696
  • Markus_a Offline
  • Posts: 11
  • Joined: Tue Jan 03, 2017 4:23 am

Re: FTPS ports

Post by Markus_a »

Hi,
Yes, we are using a gateway, and didn't think of that, since it's just running and no hands on required.
Thank you, we will have a look at this.

/Markus
Post Reply