Gadget issue:Unable to find file/An unexpected error occured

[Support_Jake]

Question
When I log into GoAnywhere my gadgets are no longer working. I am receiving "An unexpected error has occurred" or "Unable to find file X".

Answer
When the gadgets are no longer working you will want to rebuild the index in order to restore functionality.

How to rebuild index:
Navigate to this page: http[s]://[host:port]/goanywhere/admin/debug/GlobalLogMonitor.xhtml

Press the "Rebuild Index" button:


When the process starts the Index Status will read NEW. You will also see an entry like this in the goanywhere.log (or system specific log) when the index starts rebuilding:

8/3/17 1:28:48 PM INFO Rebuilding global log index.





When finished an this entry will appear in the logs and the Index Status will change back to NORMAL:

8/3/17 1:29:06 PM INFO Sending message to all systems to refresh the Global Log configuration.





The Log Index is now rebuilt.