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GoAnywhere Admin - Menus don't appear correctly

Posted: Mon Dec 21, 2015 9:16 am
by cfowler
Upgraded from GoAnywhere Services 3.5.1 to 4.0.0. Using Internet Explorer 11, menus in the GoAnywhere Services administrator console no longer appear correctly. They appear to be hidden behind the Dashboard and Quicklinks frames. Compatibility Mode is NOT enabled. Anyone run into this?

Thanks,

Carter

Re: GoAnywhere Admin - Menus don't appear correctly

Posted: Tue Dec 22, 2015 11:35 am
by Support_Rick
Cfowler,

Past versions required compatibility mode turned on but version 4.x now uses HTML 5 and compatibility mode must be turned off in IE - also clear browser cache after upgrading and/or changing the IE settings.

Just make sure the 2 boxes as below are unchecked.
IE Compatability.jpg
IE Compatability.jpg (21.47 KiB) Viewed 19518 times

Re: GoAnywhere Admin - Menus don't appear correctly

Posted: Wed Mar 23, 2016 3:27 pm
by cfowler
Thank you, I had turned off Compatibility mode but failed to catch the "Display Intranet sites..." checkbox. Appreciate the help!

CFowler