Please review the GoAnywhere End of Life (EOL) and Support Life Policy described on our website. Technical support is provided in accordance with the policy.

Can I get support after my version has entered the EOSL?

• If you have a current Maintenance and Support plan, you will still receive limited/minimal support at the discretion of the Fortra Support team, however, Fortra will no longer release maintenance builds or "patches" for that version.

• It is highly recommended that you upgrade to the latest version, as many "fixes" and new features are related to security and performance.

• When you have an active Maintenance and Support Plan, you can update to the next version for free.

• To view version history and download the latest version, log in to the Customer Portal. Be sure to read the version history and upgrade instructions before upgrading the product. For complex installations, contact us to ask about our Product Upgrade Service to help with the upgrade.

When does the EOSL Cycle start for my version?

The EOSL Cycle begins when the next major version is released. Every major version has an approximate lifespan of 2 years.

PRODUCT LIFE CYCLE

The table below provides the following information:

1. Product Name
2. Version
3. Current Support Level - Described in full detail via our GoAnywhere End of Life (EOL) and Support Life Policy
4. Release Date
5. EOSL Start Date - EOSL is entered when the next major version is released.
6. General Support End Date - Fortra will continue to provide General Support for all Cases at all Severity Levels for 12 months following EOSL start date. The General Support period is the period immediately following EOSL.
7. Partial Support End Date - Fortra provides "Partial Support" for 6 months following the General Support Period.

GoAnywhere MFT/Gateway Supported Versions and EOSL Dates

Product Name	Version	Current Support Level	Release Date	EOSL Start Date	General Support End Date	Partial Support End Date
MFT	7.4.x	Full	11/15/2023	TBD	TBD	TBD
MFT	7.3.x	General	8/2/2023	11/15/2023	11/15/2024	5/15/2025
MFT	7.2.x	General	4/27/2023	8/2/2023	8/2/2024	2/2/2025
MFT	7.1.x	General	12/5/2022	4/27/2023	4/27/2024	10/27/2024
MFT	7.0.x and Prior*	EOSL	4/18/2022	12/5/2022	3/9/2023	3/9/2023
Gateway	3.1.x	Full	5/22/2023	TBD	TBD	TBD
Gateway	3.0.x	General	12/5/2022	5/22/2023	5/22/2024	11/22/2024
Gateway	2.9.x	General	4/8/2022	12/5/2022	12/5/2023	6/5/2024
Gateway	2.8.x and Prior*	EOSL	4/20/2020	4/8/2022	2/1/2023	2/1/2023

*For security reasons, GoAnywhere MFT versions prior to 7.1.X are End of Support Life. Customers are recommended to install/upgrade GoAnywhere MFT to version 7.4.1 or newer to take advantage of our latest security patches.