Importing users via file

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Posts: 2
Joined: Wed Mar 30, 2016 8:48 am

Post by pawire » Wed Mar 30, 2016 9:03 am

I tried to import users via a CSV file but with no success. My file looks like this:


This is on a Linux system. The following error is displayed:

Column heading 'HomeDirectoryexample1' is not supported. Please refer to the help documentation for a list of supported columns.

Obviously, the new line is not detected correctly.

How do I have to specify the entries in the file?

BTW: Why is using an XML file not recommended? Trying that succeeded in adding the user.

Thank you,



Support Specialist
Posts: 592
Joined: Tue Jul 17, 2012 2:12 pm
Location: Phoenix, AZ

Post by Support_Rick » Fri Apr 15, 2016 9:22 am

Review your CSV file and make sure it has the CRLF or LF (Depending on system) so that when it reads the CSV it has an End of Record Marker.

Also, we utilize both options .. so, you can add users to the system multiple ways.
Rick Elliott
Lead Solutions Consultant
(402) 944.4242
(800) 949-4696
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