Projects cannot be run due to the following error:
[2003 - Runtime] The current license does not allow you to access the feature 'Base Tasks'. Please contact Fortra to request a license for this feature.
Environment
GoAnywhere MFT - all versions
Resolution
First, go to Help > License, then expand the Features panel. If "Base Tasks" is not listed in your Licensed Features:
- If you just acquired this License Feature, perform a License Refresh by clicking the Refresh button. It should now appear in your list of features after refreshing.
- If your GoAnywhere server does not have access to the internet, or the Refresh button above did not work, you will need to expand the Manual Refresh panel and follow the instructions there.
- If either of the above refreshes do not work, you may need to deactivate your license and reactivate it. If your GoAnywhere server does not have access to the internet, you will need to expand the Manual Deactivation panel and follow the instructions there.
- If you did not recently acquire this License Feature, or this was a License Feature that recently expired, you will need to contact your Sales representative on purchasing this feature.
- If you do not know who your Sales Representative is, you may email [email protected].
fortra.com