If you have a new question you’d like our support staff to post a response to, please visit our customer community, Data Security Insiders, to pose the question in our Discussion Boards. We have a thread “Ask Our Tech Experts” that our support team monitors on a regular basis, or you can start a new discussion where other GoAnywhere users and support staff can weigh in. Log in or create your new account at https://insiders.helpsystems.com/sign_in.
If you need an immediate response, please create a support ticket or contact our support team by email at [email protected].
Ultimately, this is up to you and your organization; however, we do see a lot of our Windows customers using DFS or NAS devices with real-time backup. We also see a lot of Linux/Unix customers using mountpoints to a Linux file server.
For an environment specific consultation, our professional services team does offer GoAnywhere Health Check, production readiness and go-live review services. If interested, please email our professional services team ([email protected]) for additional details and scheduling.