Moving from one Domain to another

If you have a new question you’d like our support staff to post a response to, please visit our customer community, Data Security Insiders, to pose the question in our Discussion Boards. We have a thread “Ask Our Tech Experts” that our support team monitors on a regular basis, or you can start a new discussion where other GoAnywhere users and support staff can weigh in. Log in or create your new account at

If you need an immediate response, please create a support ticket or contact our support team by email at [email protected].
2 posts Page 1 of 1


Posts: 2
Joined: Tue Jul 19, 2016 4:29 pm

Post by integration » Wed Sep 14, 2016 2:11 pm
When our company began using GoAnywhere, we didn't set up domains. We now wish to employ them and I was wondering if there is an easy way to move web users, folders, etc, to a newly created Domain from the generic main one. I have learned that you can export web users, so that takes care of that part. What about folder structure, etc.

Any advice would be appreciated.

Thank you.


Support Specialist
Posts: 592
Joined: Tue Jul 17, 2012 2:12 pm
Location: Phoenix, AZ

Post by Support_Rick » Wed Sep 14, 2016 2:20 pm
Just click on the Folder, Monitor, Scheduled Job, Resource, etc .. .then click on the PROMOTE button at the bottom.

This allows you to designate which domain you wish to promote the item to.
Rick Elliott
Lead Solutions Consultant
(402) 944.4242
(800) 949-4696
2 posts Page 1 of 1