Skip to content

Search found 9 matches

Could not establish trust chain

Error: "Could not establish trust chain. Please make sure you have the CA root certificate and any intermediate certificates loaded in the key store and try again."

This error occurs when trying to import a CA Reply to a key pair in GoAnywhere. This is indicating the Root and Intermediate ...

SSH_MSG_DISCONNECT: 2 Failed to read binary packet data!

Overview
If an SFTP client reports SSH_MSG_DISCONNECT: 2 Failed to read binary packet data! and is unable to connect to GoAnywhere's SFTP Service after turning on FIPS 140-2 Mode, this may be a side effect of running the SFTP Service with too small of a key size.

Environment
GoAnywhere MFT ...

S3 bucket upload task exceeds the 5GB Limit

S3 bucket upload task exceeds the 5GB Limit

Possble Error in Log:
Your proposed upload exceeds the maximum allowed size (Service: Amazon S3; Status Code: 400; Error Code: EntityTooLarge; Request ID: XXX). Full stack trace written to '#####_error_1.log'

AWS size limit 5TB. https://aws.amazon.com ...

Command INSTALLGA in library QTEMP not found

Overview
When installing GoAnywhere to an Iseries the INSTALLGA command is run from the QTEMP Library.

Environment
GoAnywhere MFT – IBM

Resolution
This will not execute if the user profile does not have ALLOBJ authority as specified in step 1 of the instructions. This may also happen if the ...

Error: Failed to decrypt the password specified for attribute 'password' in element 'sql'

Overview
What to do with the Error: Failed to decrypt the password specified for attribute 'password' in element 'sql'

Environment
GoAnywhere MFT - all versions

Resolution
This error may present when a SQL resource is utilized in a project and that project has an override on the SQL task in ...

SQL Read Timed Out, Connection reset by peer: socket write error, java.sql.SQLException: Already Closed

Question:
I am receiving errors in the application log stating "SQL Read Timed Out", "Connection reset by peer: socket write error", and "java.sql.SQLException: Already Closed".

Answer:
These errors are indicative of the back-end database server handing out a stale connection in the pool that ...

ERROR Unable to process item from the 'NEWS & TIPS' feed

Overview
Due to strict firewall rules, GoAnywhere MFT may not be able to get a permanent GoAnywhere MFT license or add additional features by clicking "Refresh". This also impacts the ability of the dashboard to grab "NEWS &TIPS".

Environment
GoAnywhere MFT - versions 5.6.0 and later have a ...

FTPS Resource Error: Connection closed without indication

FTPS Resource
Here are the most common attributes to set on a FTPS Resource in GoAnywhere to resolve a "Connection closed without indication" error

Basic Tab
Host = Partner's External IP or DNS
Port = 990
User = Username
Password = Password

Connection Tab
Use Passive Mode = Yes

SSL Tab ...

GoAnywhere fails to start with Error: java.security.InvalidKeyException: Illegal key size

Symtptom: GoAnywhere Service will not stay started
Cause: This can occur when Java is updated on the windows environment.

Diagnose the error by viewing the stderr log file in the tomcat\bin directory
Typical log location
C:\Program Files\Linoma Software\GoAnywhere\tomcat\logs\ goanywhere-stderr ...