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JCE cannot authenticate the provider BC

The error java.lang.SecurityException: JCE cannot authenticate the provider BC at javax.crypto.Cipher.getInstance(Unknown Source) has been reported after applying PTF Group SF99730 Level 20310 . The update breaks PGP encryption/decryption. Other issues around encryption/ciphers may be encountered wi...

Re: PKIX path building failed

If you’re receiving a PKIX error when attempting to connect to outlook.office365.com, the GoAnywhere support team has identified two Globalsign certificates that may be missing from the key vault or trust store. These two Globalsign certificates have been attached for your convenience. After the cer...

SFTP client download using Cyber Duck fails with "illegal offset when working on encypted folder"

When a web user's files are located in an encrypted folder, file uploads/downloads can not be resumed. By default, Cyber Duck is configured to segment file downloads with multiple connections per file. This setting must be disabled (Edit > preferences > Transfers) in Cyber Duck in order to successfu...

Newly Configured REST Server resource fails with 400 or “It is not on the appropriate screen or unknown” error

Overview A newly Configured REST Server resource fails with 400 or “It is not on the appropriate screen or unknown” error Environment GoAnywhere MFT - all versions Resolution In some older versions of REST server implementations, authentication is transmitted preemptively opposed to when a client c...

SAML Single Sign On - No RelayState parameter found

This error on the screen or in the GoAnywhere.log indicates the SAML ID Provider (IDP) is not providing a relayState parameter. This parameter is needed in GA MFT and is part of the SAML specification. The relayState parameter is meant to indicate where the user should end up after authenticating wi...

Why Does My Newly Configured SFTP Resource Hang Indefinitely?

Overview I have just set up a new SFTP Server resource and when I test it, the resource just hangs/spins without ever receiving a response. Why is this happening? Environment GoAnywhere MFT - all versions Resolution By default, the SFTP client/resource is not configured to use a specific authentica...

What to do if GoAnywhere is failing to start?

Overview This article address what to do if your GoAnywhere server is failing to start. Environment GoAnywhere MFT - all versions - clustered environments GoAnyhere MFT - all versions - non-clustered environments Resolution Clustered Environments: 1. If the GoAnywhere service is failing to start, t...