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sending emails from GA

Posted: Thu Feb 23, 2012 7:45 am
by keithmiles
We have a Project defined that basicly send smails to various addresses. from, to, subject and message body are all variables. the message body is 17 1024 byte variables. When submitting the body the spaces are compressed out of the message when GA sends it. Is there a way to force a new line to help format the body of the message?
I have attached the log and email send.

Re: sending emails from GA

Posted: Thu Feb 23, 2012 9:21 am
by keithmiles
Carriage return line feed did the trick X'0D25' thanks Deb S

Re: sending emails from GA

Posted: Fri Jun 22, 2012 9:32 am
by tlh1138
Is anyone else having an issue with the send email task occasionally failing due to the SMTP server it's sending to rejecting the connection? This happens to us occasionally, at which point the project fails. What we've been doing is placing send email tasks inside a loop with a delay, then setting a variable when the email fails. We exit the loop when it succeeds. Rarely does the email fail on the second try. This works, but it's a lot of extra effort. For us, a great enhancement for a future release would be to have a retry option and delay value on the SMTP resource definition. Obviously, the value of this enhancement from Linoma's standpoint would depend on how many customers would benefit.