Threads Failing To Stop
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If you need a quicker response, please create a support ticket via the customer portal my.goanywhere.com or contact our support team by email at [email protected].
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Hello -
Seems like whenever we need to stop GoAnywhere service we get the following messages in the catalina.out log....
Is this causing an issue? What can i do to fix this? Is there a way to manually stop these threads or see if they truly are stopped?
Seems like whenever we need to stop GoAnywhere service we get the following messages in the catalina.out log....
Code: Select all
I received a JVM memory alert a few hours later as well. It was a quick spike and everything seems normal now, just worried that these messages in the log effected the JVM memory.Apr 28, 2019 8:08:28 PM org.apache.catalina.loader.WebappClassLoaderBase clearReferencesThreads
SEVERE: The web application [/goanywhere] appears to have started a thread named [goanywhere-GlobalLog-1] but has failed to stop it. This is very likely to create a memory leak.
Apr 28, 2019 8:08:28 PM org.apache.catalina.loader.WebappClassLoaderBase clearReferencesThreads
SEVERE: The web application [/goanywhere] appears to have started a thread named [gad-job-1] but has failed to stop it. This is very likely to create a memory leak.
Apr 28, 2019 8:08:28 PM org.apache.catalina.loader.WebappClassLoaderBase clearReferencesThreads
SEVERE: The web application [/goanywhere] appears to have started a thread named [ghttps-startStop-2] but has failed to stop it. This is very likely to create a memory leak.
Apr 28, 2019 8:08:28 PM org.apache.catalina.loader.WebappClassLoaderBase clearReferencesThreads
SEVERE: The web application [/goanywhere] appears to have started a thread named [localhost-startStop-2] but has failed to stop it. This is very likely to create a memory leak.
Is this causing an issue? What can i do to fix this? Is there a way to manually stop these threads or see if they truly are stopped?
- Posts: 8
- Joined: Mon May 21, 2018 10:54 am
To answer your question, these alerts are Tomcat’s way of saying GoAnywhere MFT is creating threads through the tomcat service.
Since these threads are managed by GA and not Tomcat, Tomcat warns us that it could be a memory leak even though it is not.
These threads are gracefully managed by GA and they need to be left open for GA’s services to run properly.
Since these threads are managed by GA and not Tomcat, Tomcat warns us that it could be a memory leak even though it is not.
These threads are gracefully managed by GA and they need to be left open for GA’s services to run properly.
Nolan Priebe
Support Analyst
e. [email protected]
p. 1-800-949-4696
w. GoAnywhere.com | HelpSystems.com
Support Analyst
e. [email protected]
p. 1-800-949-4696
w. GoAnywhere.com | HelpSystems.com
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